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Maintenance |
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For any enterprise communications solution, consistent access to dial tone and other features are critical to business. The “Partners in Knowledge” team at Intelli-Flex can provide your company a full range of services from 24x7 Maintenance to On-Demand help desk support to ensure unsurpassed levels of reliability and oversight. Our flexible offerings are designed to cater to a company's needs and budget. By leveraging the benefits of our support, enterprises can provide the best telephony experience to their users while maintaining the overall solution's TCO.
Intelli-Flex will:
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Monitor alarms and devices around the clock; proactively detect possible failures and fault conditions and initiate actions to correct them, minimize future network outages, and maximize the availability of network service.
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Perform configuration services including Move, Add, Change and system backup activities across the data/voice platform.
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Provide Technical Consulting for voice issues and performance management reports highlighting IP telephony performance. Design, test and implement Disaster Recovery/Business Continuity/Business Resiliency plans.
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Intelli-Flex understands that the profitability of a business is tied directly to the availability and performance of its communication systems. Outages caused by unforeseen events, irregularities in service delivery, increases in demand — these can all put a tremendous strain on operations. Our comprehensive range of support offerings allows you to focus more on your business and less on your phone system.
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